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My Internet is slow or not working

My Internet is slow or not working

My Wi-Fi signal is low

There are multiple reasons that can explain a low Wi-Fi signal.

  • Reach
    The farther you are from your modem/router, the weaker the Wi-Fi signal will be. Try moving your device closer to your modem/router.
  • Obstruction
    Obstructions such as walls, ceilings, or other large objects could be weakening your wireless signal.
  • Devices
    The Wi-Fi strength and speeds you receive will depend on the wireless device you’re using. For example, laptops capture a better Wi-Fi signal than smartphones. In addition, it is important that the software is up-to-date on all of your wireless devices.

Last updated: July 26, 2019