Late payment fees and overdue payments
If Bell doesn’t receive payment for your bill within 30 days of the bill date, you will be charged late payment fees of 3% monthly (42.58% per annum).
A late payment charge may be applied to any unpaid balance 30 days after the billing date. Please note that:
- Payments sent by mail are credited the day we receive them.
- The interest rate applied to late payments can be found under the information section of your phone bill.
- The late payment charges will appear on your bill two months after the late payment occurred.
If you think there is a billing error, please contact us and we will be happy to review your bill.
To avoid late payment charges we offer pre-authorized payment options. To learn more about setting up pre-authorized payments, see How to set up pre-authorized payments.
Overdue payments
To make payment arrangements, please call Bell credit services at 1-800-667-0325. Business hours are from 8 a.m. to 4:30 p.m. (Eastern Standard Time), Monday to Friday.
Note: Your current account balance includes the amount due from your last bill, plus adjustments and minus recent payments you've made since the last bill we sent.