How to add additional users
- Enter your email address and password.
- Click Log in.
- Click Admin settings.
- Click Users.
- Click Add user account.
- Under Access level, select the access level you want to give the new user.
- Under Language, select the user's language preference.
- Enter the user's first name.
- Enter the user's last name.
- Enter the user's email address.
- Check Do not allow to change email address if you do not want the user to change their email address once registered in Business Self-serve.
- Click Continue.
- Review and click Send invitation to complete.
Last updated: October 27, 2014
How to download or print current bills
- Enter your email address and password.
- Click Log in.
- Click Bills and payments.
- To download or print a past bill, click Past bills.
- To download or print a current bill, remain on the current Bills and payments page.
- Click the date of the bill you wish to download or print under the View bill column.
- Click Download.
- Click Complete bill to PDF to download a PDF copy of your bill.
- You can also select Export page to CSV to download the page you are viewing as a spreadsheet.
- Click Print.
- Click Print complete bill PDF to download and print your bill.
- You can also select Print this page, to print the page you are viewing in your browser.
Last updated: October 27, 2014
How to register for Business Self serve
- Click here to register for a Business Self serve account.
- Enter the ebill code from your bill.
Note: If you don't have an ebill code, click I don't have an ebill code. You'll be asked to enter your account number, postal code, and amount due on your latest invoice. Continue to step 4.
- Enter your postal code as it appears on your latest invoice.
- Click Continue.
- Enter your personal information.
- Enter your log in information.
- Select your security questions and answers.
- Click Continue.
- Review the information you've entered.
- Click Submit.
Last updated: October 27, 2014
How to set up and add bills
- Enter your email address and password.
- Click Log in.
- Click Admin settings.
- Click Add billing account. Be sure to have your latest invoice handy.
- Enter the account number from your bill.
- Enter the postal code as it appears on your latest invoice.
- Enter the amount due on your latest invoice.
- Enter a billing account nickname.
- Click Continue.
- Click Submit to complete.
Last updated: October 27, 2014
How to pay my bills
- Enter your email address and password.
- Click Log in.
- Click Bills and payments.
- Select the bills you wish to pay.
- Click Pay bills.
- Select a payment method for each bill.
- If needed, you can modify the payment date and amount.
- Click Continue.
- Review payment information and click Submit to complete.
Last updated: October 27, 2014
How to set up preauthorized payments
- Enter your email address and password.
- Click Log in.
- Click Bills and payments.
- Click Payments.
- Click Set up pre-authorized payment, to add a new pre-authorized payment.
- Click on the dropdown menu and select Payment option.
- Under Scheduled payment date, select the date in which payments will start.
- Click Continue.
- Review and check I have read and agree to the terms and conditions above.
- Click Submit to complete.
Last updated: October 27, 2014