How your business can benefit from managed infrastructure services from Bell
Explore managed infrastructure services from Bell
Get enterprise-grade management while optimizing performance
With Bell remotely monitoring and managing your entire voice network, you can depend on enhanced voice quality, network performance and availability. We cover everything from your IP-PBXs and voice gateway to messaging servers and IP applications – and give you access to advanced voice equipment from leading providers without the infrastructure, maintenance and monitoring costs.
With Bell Managed Infrastructure Service for Voice and UC, you get:
Expert event and incident management
Our certified professionals detect, analyze, respond to and report on incidents anywhere in your network environment, ensuring your voice services are always available.
Proactive problem solving
When incidents occur, we identify the root cause and make any necessary changes, minimizing the risk of the same issue happening again.
Our team of experts will review your network every month and make recommendations for improving performance.
Full visibility and transparency
We establish a wide range of metrics to keep you fully informed of any event, including mean time to respond and restore, and deliver detailed post-incident reports.
Access to in-depth reports
A comprehensive suite of reporting tools including service level and network performance reports, billing and account information and monthly summary reports are available through our 24/7 self-serve portal.
Optimize your video while reducing your IT burden
Make stable, reliable video collaboration available to your employees, customers and partners with 24/7 remote, end-to-end network monitoring and management from Bell. We analyze trends, track service levels and identify and respond to issues before they affect your video services.
By using only the best management and monitoring tools, we ensure optimal performance across your network – including conference room endpoints, desktop video units and integrated codecs.
With Bell Managed Infrastructure Service for Video, you get:
24/7 monitoring and management
Count on optimal performance of your video network and devices with round-the-clock monitoring and management.
Proactive problem solving
We identify the root causes of incidents to restore service as quickly as possible while minimizing the risk of repeat occurrences.
Get a complete picture of the performance of every aspect of your video network through our self-serve portal.
Simplified change management
Submit change and service requests for your video network quickly through our self-serve portal.
Transparent service performance
Track how we’re performing against our committed mean times for responding and restoring service.