As the workplace continues to evolve, Bell empowers your business to do more by connecting your hybrid workforce – some people at the office, others working remotely from home or in the field. Bell’s goal is to help increase your productivity and bring an enhanced user experience to your teams and partners, so they can better serve your customers from any location, on any device.
Experience our event series designed to inspire your digital transformation. Watch all four episodes, now available on demand.
Read about five key considerations for your digital transformation strategy.
What does today’s hybrid reality mean for you?
Hybrid workers have an impact on virtually every aspect of your business. Bell is here to work with you to find flexible strategies and solutions from end to end.
For productive teams wherever work takes them
Teams located in the office, at home or in the field have different technology needs. We understand those needs and can provide the right solutions to help keep your entire workforce connected, secure and productive.
Knowledge workers need secure access to company data and an easy way to connect with project teams, wherever they’re located. The more remote workers you have, the greater the stress on your networks and apps – and any security gaps or unreliable Internet can have negative impacts on your business. You need a dependable combination of online collaboration, security and connectivity capabilities to keep your teams performing.How Bell helps:
For fully integrated team collaboration, get Bell Total Connect with Webex. This all-in-one messaging and meeting tool makes it easy for teams to collaborate and share ideas anywhere, anytime, on any device.
To protect your users from ongoing threats, get Bell Managed Cloud Security Gateway for consistent, advanced threat protection whether they’re at the head office or in remote locations anywhere around the world.
Whether working remotely or in the contact centre, your agents need specialized apps and data to keep pace with rising call volumes and meet increased customer expectations. At the same time, you need tools to onboard new agents quickly and manage their performance. All of that depends on a combination of secure connectivity and collaboration tools that protect your business without compromising the customer experience.How Bell helps:
Bell offers a range of flexible cloud and premised-base Contact Centre Solutions to boost efficiency and deliver a better customer experience.
To meet your business needs and provide a high quality experience, IP VPN provides secure private connectivity that doesn’t traverse the public Internet, ensuring better voice and video quality for agents working at home. Bell Virtual Network Services (VNS) offers contact centre workers enhanced performance of applications and enables faster response to changing business needs, with easy and agile provisioning, deployment and management on a single cloud-based platform.
To help quickly and securely connect remote agents to the Internet, use Bell Threat Protection and Enterprise Application Access. This application proactively identifies and blocks online threats such as malware, ransomware and phishing.
Connect with one click to allow agents to collaborate easily with other teams and to serve customers better with Bell Total Connect with Webex.
When customers depend on your essential field workers for technical service, delivery and repairs, you want those teams to have the data and insights they need, wherever the job takes them. That starts with fast, secure and seamless access to company apps and information on the go.How Bell helps:
Bell offers the latest smartphones, tablets and accessories along with plans built for business so that your employees have access to instant communications beyond the office and job site.
Security goes with your workers no matter where they are with Bell Managed Cloud Security Gateway. This service provides consistent, advanced threat protection for users whether they’re at the head office or in remote locations anywhere around the world. Mobile device protection is essential. With Mobile Threat Defense from Bell, workers get an on-device security solution that predicts, detects and prevents breaches, keeping confidential information safe from malicious attacks.
Using multiple devices day-to-day is seamless with Bell Total Connect with Webex. Workers enjoy an all-in-one calling, messaging and meeting service that makes it easy for teams to collaborate and share ideas anywhere, anytime, on any device.
Many organizations have shifted their business models to deliver virtual, physically distanced customer service while continuing to drive demand for their products and services. Reinvented processes, supply chains and workflows all create an urgent need for a secure, agile, high-performance network to support them.How Bell helps:
Bell Virtual Network Services (VNS) ensures business-critical apps are prioritized and routed over high-performance access types (such as IP VPN) for improved performance and optimized bandwidth usage. You can also see the performance of your virtual services and status of your connectivity sites all on one central dashboard.
For added security, Bell Managed Cloud Security Gateway provides consistent, advanced threat protection for users whether they’re at the head office or in remote locations anywhere around the world.
Expert advice at every stage of your digital transformation journey
A deliberate, strategic approach to adopting new technologies and building your IT infrastructure will help you adapt and thrive in the hybrid workforce. Our team of experts can help you determine where you are today and where you want to go, then map a path to your desired future state.
Why Bell is better for your hybrid workforce
Learn more about connecting your hybrid workforce
Bell Total Connect with Webex
Enable remote workers to connect and collaborate seamlessly with peers, partners and clients with our hosted IP telephony and unified communications service.
Managed Wi-Fi Services
Get the freedom of Wi Fi with the flexibility of the cloud so employees at the office can work from anywhere in the building.
Virtual Network Services
Respond faster to the needs of your hybrid workforce with software-defined virtual network functions managed from a single cloud-based platform.
Ensure your team can collaborate and stay productive anywhere with the latest mobile devices and solutions on Canada’s best national mobile network¹.
Give teams dedicated access to corporate websites and applications with fast and reliable connectivity from Bell.
Bell Managed Cloud Security Gateway
Provide consistent, advanced threat protection to your users whether they’re in the office or at remote locations around the world.