Bell Total Connect installation
How to prepare for your Bell Total Connect installation
To get your business up and running on the scheduled installation date, ensure the following:
- Have someone on site for the duration of the installation (approximately four to eight hours).
- If electrical wires need to be fished through walls, coordinate this with an electrician before your installation (our technicians are not authorized to do this). There must be power outlets to complete installation.
- If your order includes Polycom sets, ensure you have one available Ethernet jack for each set.
- Make sure your computers and analog phones are turned on and easily accessible (e.g. move any furniture out of the way).
- Check that power outlets are available near your computers and where your analog phones will be installed (power bars are not included in the installation).
- If you use a router other than the one supplied by Bell, call 310-BELL to update your order to accommodate your technical setup.
- Once the Bell technician has completed the installation, log in to the Bell Total Connect portal to set up your voicemail and start managing your calling features.
- If you ordered an Auto Attendant or Virtual Phone System, plan your Auto Attendant greeting in advance. Learn how to record Auto Attendant greetings.